HelpOff-Campus Access to Library Digital Content
Test your connection hereif you arrive at the Find it... sign in page, you have established a connection with our server. You may close the window and proceed to Find it... or to the A-Z Databases page.

If you received an error message such as "400 Bad Request" after attempting to connect, you may need to correct one or both of the following problems:

Your browser must be set to accept cookies.
  • Internet Explorer 6 and higher: Click on Tools > Internet Options > Privacy. Adjust the privacy level to Medium or Low.
  • Firefox and Google Chrome: both these browsers should not have any problems.

  • High-Speed Internet Conflict
    Some high-speed internet connections (such as NetZero connections) cause a conflict with our proxy server. This conflict can be resolved by doing the following:
  • Launch Internet Explorer.
  • In the menu bar, click on Tools, then on Internet Options.
  • In the new window, select the Connections tab.
  • Scroll through the Dial-Up settings to locate your high-speed Internet Service Provider (ISP) (e.g. Net Zero).
  • Under Proxy Server, click Advanced.
  • In Exceptions, scroll to the end of the list, then enter the following (WITH THE SEMI-COLON): ;
  • Keep clicking OK until all menus close.

  • About Security Certificates
    Proxy server traffic runs through a secure connection.
    For Internet Explorer 6 and higher:
  • After clicking on a database title, a window will open letting you know about the transfer to secure pages. Click "OK" here.
  • On the certificate prompt, click "Yes" to proceed.
  • Login with your network username and password.
  • Click "Yes" to continue.

  • Still having problems?
    Or contact Carol Hanan by phone at (479) 968-0288 or by email to (

    Tech Library Location - (479) 964-0569
    Tech Home Tech Directory OneTech
    Tech A-Z Blackboard Comments

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    Page last updated on 2016-01-15